Wow! Those Comcast commercials must be very expensive to produce and constantly air all the time. I'm sure Comcast pays a lot of money for all that advertising. As a result, it seems that Comcast does not invest a whole lot in customer service and the system tracking of customer calls. I have been on a roller coaster with Comcast for the past month after I decided to downgrade services after a promotional Triple Play service ended after one year. I have called Comcast about 10 times about the same issue in the last four weeks and the account status and pricing structure changes on my account all the time. Sheesh!!
I can see why this article (5 Confessions Of A Comcast Customer Service Rep) refers to Comcast as A GIANT, UNCARING MACHINE.
And here is an entertaining YouTube video on comcast customer service. It says it all...very funny:
Showing posts with label Comcast. Show all posts
Showing posts with label Comcast. Show all posts
Monday, January 5, 2009
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