Monday, January 5, 2009

Comcast Customer Service

Wow! Those Comcast commercials must be very expensive to produce and constantly air all the time. I'm sure Comcast pays a lot of money for all that advertising. As a result, it seems that Comcast does not invest a whole lot in customer service and the system tracking of customer calls. I have been on a roller coaster with Comcast for the past month after I decided to downgrade services after a promotional Triple Play service ended after one year. I have called Comcast about 10 times about the same issue in the last four weeks and the account status and pricing structure changes on my account all the time. Sheesh!!

I can see why this article (5 Confessions Of A Comcast Customer Service Rep) refers to Comcast as A GIANT, UNCARING MACHINE.

And here is an entertaining YouTube video on comcast customer service. It says it all...very funny:

Tuesday, December 2, 2008

Woman is out $400,000 to Internet's Biggest Scam!

Janella Spears, a resident of Oregon, is out $400K to 'Nigerian scam' con artists. She fell victim to one of the most popular e-mail pitches in Web history. Read all about this financial nightmare here:

http://www.katu.com/news/34292654.html